Frequently Asked Questions
Shipping
How fast is delivery? Same-day delivery in Doha on orders placed before [cutoff time]; next-day delivery across the rest of Qatar. Free shipping on orders over QAR 75.
Returns
What's your return policy? If your order arrives damaged, broken, defective, not working, or leaking, contact us right away and we'll arrange a free replacement or refund. See our Terms & Conditions, Returns and Delivery Policy page for full details.
Payments
What payment methods do you accept? Credit/debit cards, Apple Pay, Tabby, Tamara, Shop Pay, and Cash on Delivery.
Products
Are your products authentic? Yes, every product is 100% authentic, sourced directly from brands or authorized distributors.
Do electronics work in Qatar? Yes, all electronics and appliances we sell are rated for Qatar's 240V supply and Type G plugs.
Orders
How do I track my order? You'll receive a tracking link by email once your order ships. You can also reach us directly on WhatsApp for an update.
Still have a question?
Message us on WhatsApp or visit our Contact page.